Last Updated: 25th January 2025
1. Introduction
Welcome to Resortee (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://www.resortee.com (the “Site”) to contact us or book product demos for our operations management system. By using the Site, you agree to the terms outlined here.
2. Information We Collect
We collect the following data when you submit a contact form or book a demo:
- Personal Information: Name, email address, phone number, and company name.
- Voluntary Details: Messages or comments you include in forms.
- Automated Data: Non-personal information (e.g., IP address, browser type) via cookies and analytics tools (e.g., Google Analytics) to improve site performance.
3. How We Use Your Information
Your data is used to:
- Respond to inquiries and schedule demos.
- Improve our product and website experience.
- Send promotional emails (only with your consent; opt-out anytime).
- Comply with legal obligations.
4. Data Sharing
We do not sell or rent your personal information. Data may be shared with:
- Service Providers: Trusted third parties (e.g., hosting providers, email services) necessary to operate our Site.
- Legal Compliance: If required by law (e.g., court orders, government requests).
5. Data Retention
We retain your information only as long as needed to:
- Fulfill the purposes outlined in this policy.
- Comply with legal or accounting requirements.
- Respond to unresolved inquiries or demo requests.
6. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request a copy of your data in a portable format.
- Lodge a complaint with a regulatory authority.
To exercise these rights, contact us at [email protected].
7. Security Measures
We protect your data using:
- SSL Encryption: Secure transmission of form submissions.
- Limited Access: Only authorized personnel handle your data.
- Regular Audits: To ensure compliance with privacy standards.
Note: While we take precautions, no online data transmission is 100% secure.
8. Cookies
We use cookies to:
- Enhance site functionality (e.g., form sessions).
- Analyze traffic via tools like Google Analytics.
You can disable cookies in your browser settings, but some site features may not work properly.
9. Third-Party Links
Our Site may link to external websites (e.g., social media). We are not responsible for their privacy practices. Review their policies before sharing data.
10. Children’s Privacy
Our Site is not intended for users under 18. We do not knowingly collect data from minors.
11. Policy Updates
We may update this policy periodically. Changes will be posted here, and significant updates will be communicated via email (if we have your contact details).
12. Contact Us
For questions or requests regarding your data, email us at:
[email protected]